Welcome to the 2023 Regional Trip Diary!

Please enter your Household PIN #:

Please enter your Password:

Your password is the first 3 characters of your postal code.

You can find the household PIN # and password in the letter you received in the mail (and in the confirmation email if you have received one).

Please Note: The personal information you provide about yourself and members of your household is collected by Ipsos, on behalf of TransLink, in accordance with Section 26(e) of the Freedom of Information and Protection of Privacy Act (British Columbia). The information will be used to administer the 2023 Household Trip Diary Survey, the results of which will be used for the region’s transportation research and planning purposes. Only aggregated and anonymous survey results will be shared, in limited circumstances, with other public agencies or researchers. Please refer to https://translink.ca/tripdiary2023 or direct any questions regarding the collection and use of this information to TransLink Privacy Officer at privacy@translink.ca.

If the password is not working or if you encounter a problem with the survey, please call us toll free at 1-833-485-1171 (9:00AM to 6:30PM on weekdays and 10:00AM to 2:00PM Saturday) or email us at support@ipsosdiary.ca.